Learning Objectives:
By the end of this lesson, you’ll know:
- What Skedulo is all about.
- Why people, just like you, love using Skedulo
- How Skedulo makes life easier and work more efficient.
Welcome! Let’s Get Started.
Hey there, welcome to Skedulo! 🎉
First off, we’re excited to have you here. Whether you’re coming in as a scheduler, manager, or an executive, you’re about to experience a whole new way to manage your workforce. And let me tell you—you’re in for a treat!
So, what is Skedulo? In a nutshell, it’s a powerful tool that helps businesses manage mobile employees—those workers who aren’t sitting at desks all day but are out in the field, seeing customers, or providing services on-site. If your job involves coordinating people on the go, you’re in the right place.
The concept of deskless work is nothing new. Frontline workers and employees completing their daily tasks in the field have long existed, from farmers raising crops and livestock, to mobile health providers caring for soldiers in battle, to field sales representatives.
But as industries and technologies evolve, so do the demands and expectations of deskless workers. Companies rely on mobile workers to deliver their products and services directly to customers, and boosting the productivity of these essential workers requires putting the right tools in their hands to stay prepared and engaged.
Why Skedulo is Your New Best Friend
Let’s talk about why you’ll love Skedulo. (Trust me, once you start using it, you’ll wonder how you ever managed without it!)
If you’re a Scheduler…
We get it—scheduling can be a nightmare. Juggling spreadsheets, making sure the right people are assigned to the right jobs, and then adjusting on the fly when things change… it’s a lot!
With Skedulo, you can streamline all of that. The platform lets you assign work based on who’s available, who’s closest to the job site, and even match skills to tasks. No more endless back-and-forth with your team trying to fill shifts. And the best part? You’ll have full visibility over who’s where and when. No guesswork, just a smooth, efficient process.
Imagine having your whole team’s schedule in one place, with real-time updates. It’s a lifesaver when you need to make changes on the fly (because we know that always happens, right?).
If you’re a Manager…
Managing a team of mobile workers can feel like you’re trying to herd cats. They’re out in the field, you’re in the office (or maybe you’re remote too)—how do you know what’s happening?
Skedulo gives you real-time visibility into everything. You can see where your team is, what jobs are in progress, and how long each task is taking. That means you can keep tabs on performance and make adjustments in real-time to keep things moving smoothly.
You’ll have access to all kinds of data to help you optimize operations. Want to know how long jobs usually take or how often people are late to appointments? Skedulo’s got you covered with analytics that let you make smarter, data-driven decisions.
If you’re an Executive…
You’re thinking big-picture—growth, efficiency, customer satisfaction, and, of course, the bottom line. Here’s why Skedulo is a game-changer for you: it helps businesses scale without chaos.
As your company grows, you need tools that grow with you, and that’s exactly what Skedulo does. It streamlines operations, giving you a bird’s-eye view of the entire workforce, ensuring jobs are done on time, and improving the overall customer experience.
And the data? You’ll get insights that show you exactly where you can improve processes to cut costs and boost performance. More efficiency means more profit—what’s not to love?
How Skedulo Works for You
So, how does Skedulo make all this happen? Here are a few of the key features that will make your life easier, no matter your role:
- Smart Scheduling
Imagine being able to assign workers to jobs with just a few clicks—based on availability, location, and skills. Whether you’ve got a team of 5 or 500, Skedulo helps you get the right person in the right place at the right time. - Real-Time Updates
Let’s say a job runs late, a worker gets sick, or a client cancels last minute. Skedulo sends instant notifications to help you adjust quickly. No more scrambling. - Mobile App
Your team can access all the information they need—job details, directions, checklists—right on their phones. So wherever they are, they’re always in the loop. - Data & Analytics
Skedulo collects data on every job, every worker, and every task. You’ll get detailed insights to help you improve efficiency, reduce costs, and make better decisions. Think of it like having a crystal ball for your business.
Why Do People Choose Skedulo?
Ensuring the workforce is as productive as possible can be an uphill battle, especially in the ever-evolving digital era. It’s even more complex for businesses balancing the needs of deskless, fixed-location, and contracted workers in one blended workforce.
Too often, mobile and deskless workers rely on myriad tools across disparate systems to serve customers. When dispersed workforces rely on multiple tools for collaboration, communication, customer information, and more, bottlenecks in the workflow hinder productivity across the board.
What happens without the right tools to support your deskless workforce;
- Employees struggle to manage their work, leading to frustration and dissatisfaction.
- Schedulers and administrators are over-burdened, causing mistakes and burnout.
- Capacity plans are inaccurate, so mobile workers are underutilized or overworked.
- Disparate systems make it hard to find the right information at the right time, resulting in rework and higher expenses.
- Data stays in silos, or is not collected at all, leading to less-informed business decisions.
What Skedulo does:
- It saves time. Automating scheduling and managing mobile teams from one platform means you’ll spend way less time on manual tasks.
- It boosts productivity. More efficient scheduling = more jobs completed on time. And when workers have everything they need in one app, they’re faster and happier on the job.
- It improves customer satisfaction. When your workers show up on time and get the job done quickly, your customers are going to notice. And happy customers lead to repeat business!
- It helps you scale. Whether you’re managing a small team now or looking to grow, Skedulo is built to scale right alongside you.
How Skedulo overcomes these challenges
Skedulo offers many capabilities to productively and effectively manage work, which we call the Skedulo Deskless Productivity Cloud. One solution to intelligently manage and schedule your deskless workforce while delivering a best-in-class experience for employees, schedulers, business owners, and customers.
Our productivity cloud represents all the system capabilities that drives effective deskless workforce management, which are broken down into various groups aligned to delivering targeted value outcomes. We look forward to teaching you about all the various aspects of the deskless productivity cloud throughout our training material.
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